"Can't even get my blood results to my renal..."

Having had a blwhoood test on 27th of May (Wednesday), I said I needed the results to be with my renal specialist in Southampton for my forthcoming appointment (Thursday 4th June). No problem I was told, they will be sent directly, so having driven from Datchet to Southampton imagine my delight when I arrived to find nothing had been sent. This reduced my very important appointment (to decide whether or not I need a transplant), to nothing more than a general conversation. If a hosptial cannot organise itself to get blood tests done efficiently, then I hope I have no further need to visit this particular one. Very disappointed to say the least!