"Refused a partial knee op because of weight!"

About: University Hospital Of North Durham

I am 56 years old, I first saw an orthopaedic surgeon at UHND last October 2014. I was experiencing difficulty sleeping because of the pain and it was inhibiting my mobility. I was sent for an mri scan as the surgeon thought it was my back! Then afterwards referred to a spinal surgeon who referred me back to the orthopaedic surgeon saying it was my knee! Eventually today 3rd June 2015 I went to get a decision on what would be done which was nothing! Yes they know I need a new knee but they wont do the operation until I lose 4 stones! Never mind my quality of life, NHS Durham? I wouldnt bother if I was you.

Story from NHS Choices

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Response from University Hospital Of North Durham

Dear Mr Taylor Thank you for providing feedback on your experience of the Orthopaedic service at the University Hospital of North Durham. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron for the service. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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