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Breast Reconstructive Surgery

Story from nhs.uk

"Breast Reconstructive Surgery"

About: Queen Victoria Hospital (East Grinstead)

I received excellent care from start to finish and the nursing staff were exceptional, really putting themselves out to make my stay as comfortable as possible. The doctors were also very good at explaining everything and involving me in decision making. My only criticism would be the food could have been better.

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Response from Queen Victoria Hospital (East Grinstead) 8 years ago
Queen Victoria Hospital (East Grinstead)

Submitted on 05/06/2015 at 12:59
Published on nhs.uk on 06/06/2015 at 01:01

Dear Anonymous Thank you for your feed back and we're pleased to note you felt the service was exceptional. We are, however, sorry that you felt the food could have been better. We are constantly working to improve the experience patients have and we have are undertaking a review of our food and have recently introduced new menus which we hope will be enjoyed by our patients. I would welcome any feedback that you wish to discuss in relation to food and can be contacted on 01342 414355. We are very pleased that you have had a totally satisfactory experience under our care and we do hope that your recovery has also been satisfactory. Kind regards, Nicolle Tadman. Patient Experience Manager

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