"A & E Visit"

About: St Richard's Hospital

To all the staff in A&E a very big vote of thanks for the excellent treatment I received on the two occasions within a period of 10 days – both late at night – when I had needed treatment for my problems. On both occasions everyone in the whole team, from receptionists and triage to the treatment teams, looked after me with consideration and professionalism. Nowhere could I have received better attention. Thank you, all of you.

Story from NHS Choices

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Response from St Richard's Hospital

Thank you for letting us know how well you were treated on both of these occasions. Staff working in A&E do so under enormous pressure, and work so hard, and being appreciated in this way is wonderful. Thank you.

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