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Care Opinion

Not given date for assessment

Posted By renegadei

"Not given date for assessment"

About: Bolton Wheelchair Services

(as the patient),

I was referred by my G. P. to Bolton Wheelchair Service to have an assessment for a replacement wheelchair.

The response I received was they are NOT able to provide a date for an assessment because they dont have any staff to provide this.

I am left with my current electric wheelchair (which I had to source and fight for through the courts for 3 years to obtain) which is very unstable outdoors and therefore I have lost my independence.

This situation is just unbelievable.

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Responses

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust 8 years ago
Heather Edwards
Head of Communications,
Bolton NHS Foundation Trust

Submitted on 02/06/2015 at 14:40
Published on Care Opinion at 15:09

We are aware of your case and are doing what we can to expedite your assessment.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by renegadei (the patient)

Not filled with confidence that I will be seen any time soon... 😬

Update posted by renegadei (the patient)

As predicted... Nothing from Bolton Wheelchair Service about assessment. 😠

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust 8 years ago
Heather Edwards
Head of Communications,
Bolton NHS Foundation Trust

Submitted on 20/07/2015 at 13:47
Published on Care Opinion at 19:41

I have contacted the service manager for you and believe the team are trying to arrange a mutually convenient time for an assessment.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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