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disgusted

Story from nhs.uk

"disgusted"

About: Leicester Royal Infirmary

I attended A & E with my sister due to her retina detachment. She needed urgent surgery but she was sent to birmingham to get emergency treatment without any referall. Birmingham hospital made her wait 12 hours just to say she needs to go back to leicester hospital. She ihas been sent pillar to post since last 24 hours without any treatment meanwhile she could go blind...disgusted..no one wants to help and she has secondary cancer.

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 02/06/2015 at 13:45
Published on nhs.uk on 03/06/2015 at 01:01

Dear Najma, Thank you for posting this review, we are very sorry for the apparent miscommunication and frustration caused as a result. In order for us to assist you and your sister further with these concerns, we will need a little more detail. Can you please confirm your sister's name & DOB, date of visit and whether you went to our main A&E, Urgent Care Centre or Eye Casualty so we can direct this to the right team and find out what has happened here. Please send these details to communications@uhl-tr.nhs.uk Kind regards Laura Mort Communications Officer Leicester's Hospitals

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