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very expensive 20 min operation

Story from nhs.uk

"very expensive 20 min operation"

About: Royal Stoke University Hospital

As a husband of a patient i would like to ask why the hospital only replies to positive ratings and not the ones that highlite the complete disorganisation and money wasting that is happening at the hospital

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Responses

Response from University Hospitals of North Midlands 8 years ago
University Hospitals of North Midlands

Submitted on 05/06/2015 at 11:51
Published on Care Opinion at 11:57

Dear "Anonymous"

Thank you for taking the time to provide us with feedback about your experience of University Hospital of North Midlands.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes

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