"Trauma Care"

About: The James Cook University Hospital

I had to use this service a few weeks ago, the staff were utterly professional and talked through what would happen next, but also knew when and when not to lighten the mood, which is very reassuring. I hope not to have to use this service again but have peace of mind about the excellent staff if their help is needed again.

Story from NHS Choices

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Response from The James Cook University Hospital

Good afternoon Thank you for your comments regarding the care and treatment you received during your visit to the Accident & Emergency Department at The James Cook University Hospital. I appreciate you taking the time to contact us and I shall certainly forward your kind words to the staff involved, who will be very pleased to read them. Yours sincerely Miss Helen Newman Acting Deputy Patient Relations Manager

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