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Care Opinion

Unexpected stay at Lamlash War Memorial Hospital

Posted By Jinnty

"Unexpected stay at Lamlash War Memorial Hospital"

About: Arran War Memorial Hospital

(as the patient),

Staff were excellent and made my unexpected stay in hospital bearable. The staff were very kind and got me well enough to finish my holiday on the Island.

I could not have asked for better care.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 28/05/2015 at 10:59
Published on Care Opinion at 11:42

picture of Eunice Goodwin

Dear Jinty,

Thank you so much for letting us know about your excellent stay in the Hospital on Arran. I will be very happy to pass this on so the staff are aware of your appreciation. I hope your entire visit was great, and this hasn’t put you off visiting such a lovely island.

Best wishes,

Eunice

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