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Outstanding.

Story from nhs.uk

"Outstanding."

About: Torbay Hospital

My son was taken to Torbay Hospital after a football injury, the ambulance crew and medical staff in the emergency department were outstanding. My son was very scared and in a lot of pain when the ambulance crew arrive but they put him at ease straight away. On arrival at the hospital he was seen and treated straight away by some very caring and outstanding medical staff. Thank you vey much Torbay ambulance service and hospital staff for the fantastic help you gave my son.

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Responses

Response from PALS Dept, Torbay and South Devon NHS Foundation Trust 8 years ago
PALS Dept
Torbay and South Devon NHS Foundation Trust

Submitted on 27/05/2015 at 08:37
Published on Care Opinion at 09:45

Thank you for your kind comments. We are really pleased that the care and treatment your son received reached the high standards we constantly strive to achieve.

kind regards South Devon Healthcare NHS Foundation Trust.

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Response from Torbay Hospital 8 years ago
Torbay Hospital

Submitted on 27/05/2015 at 09:45
Published on nhs.uk on 28/05/2015 at 01:01

We are delighted to read your encouraging comments. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned. Kind regards South Devon Healthcare NHS Foundation Trust.

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