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"A & E Admission and Ward 52"

About: Countess Of Chester Hospital

Arrived 8am on a Thursday in A & E in a great deal of pain. Staff were excellent and attentive. Liked the fact that they introduced themselves and kept me updated on all procedures. Nurses, doctors and porters all excellent. Had to be admitted for the evening to Ward 52. What fantastic staff on Ward 52. Saw two doctors on this ward in the evening the last one at 9.45pm They had several dementia patients on this ward making it difficult for them to attend to other patients but - well done - how lovely to see how well and how kind the staff were night and day staff with these challenging patients.Thank you.

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Responses

Response from Countess Of Chester Hospital 8 years ago
Countess Of Chester Hospital
Submitted on 28/05/2015 at 09:20
Published on nhs.uk on 29/05/2015 at 01:02


Dear Sir/Madam Thank you for your feedback. We appreciate the time you have taken to compliment our staff in the Emergency Department and on Ward 52. Please be assured that your kind words will be shared with staff in our Emergency Department and Ward 52. Thank you once again, and we hope you are now feeling better. The Patient Experience Team

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