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"Brilliant MIU staff"

I came into the hospital in a state on Saturday 16th May at 17h50, my son never gets sick but after a bad cold he became distressed and couldn't breathe properly. Even though the staff said they had no Doctors and I would need him assessed at a larger A and E, they still took the time to see to my 5year old and myself and actually calmed us both down. My son seemed to have over exerted himself and thankfully it was not serious and he's since made a full recovery. I just wanted to mention how professional, patient and kind the 2 staff members were. They really helped calm a potentially serious and rather scary situation and I appreciated the advice and care we received, even as MIU was due to close they gave us their own time!! They're an example to how amazing our NHS service is!Thank you to both of them.

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Responses

Response from Petersfield Community Hospital 8 years ago
Petersfield Community Hospital
Submitted on 26/05/2015 at 08:27
Published on nhs.uk on 27/05/2015 at 01:01


Thank you very much for taking the time to post your kind feedback which I assure you has been shared with the staff concerned and their managers. We are pleased to hear that your son has made a full recovery and also that the staff were able to support and care for both of you during this scary experience. Kind regards Jane Tibble Complaints and PALS Officer

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