"Came in for surgery on my foot"

About: Horton NHS Treatment Centre

I was very nervous but the staff made me feel comfortable,were happy to answer as many questions as I had even if they were repeated! The procedure and post op was well explained and I was looked after very well. The staff at reception were very helpful. Special thanks to the member of staff , who made every effort to help me get my appointments and paperwork sorted ,so I could then come home with peace of mind. Thank you very much to the whole team.

Story from NHS Choices

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Response from Horton NHS Treatment Centre

Thank you for your feedback. I'm glad to read that our staff looked after you well. It is important that we receive feedback regarding our services and care delivery, to enable us to identify areas of good practice and identify areas of improvement. Kind regards, Harriet Canavan, Marketing Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful