Don't talk to patients using terms like "water pipe" and "willy pipe". Don't assume we are ignorant and uneducated, some of us are experienced professionals with university degrees and know what a ureter is and what a urethra is. Don't call me his missis, I am his wife. We are not all deaf so don't shout. Give us some dignity when talking to us. Don't patronise us.
"Patronising staff"
About: King George Hospital King George Hospital Ilford IG3 8YB
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