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Reception staff are very customer ...

Story from nhs.uk

"Reception staff are very customer ..."

About: The Royal London Hospital For Integrated Medicine

(as the patient),

What I liked

Reception staff are very customer focused, helpful and polite. The treatment that i have received has facilitated my recovery from severe swelling and allergic reactions thanks to the professionalism of the doctors.

What could be improved

light music whilst waiting to see doctor or waiting time improved.

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Responses

Response from The Royal London Hospital For Integrated Medicine 14 years ago
The Royal London Hospital For Integrated Medicine

Submitted on 11/06/2009 at 09:53
Published on nhs.uk on 15/11/2009 at 20:23

Thank you for your thoughtful comments about our reception staff and consultants and suggestion for improving the environment whilst waiting for an appointment. We're pleased to know that you had a good experience at the Royal London Homeopathic Hospital. We will be delighted to forward your comments and suggestion to the staff.

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