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"left a lot to be desired"

About: Wrightington Hospital / Trauma and orthopaedics

(as the patient),

I had a THR at Wrightinton 6 weeks ago. I have to say the post-op care was abysmal and staff attitude left a lot to be desired.

I was glad to leave only to be re-admitted to another hospital two days later as I was ill. I do believe I actually started being ill whilst in Wrightington and it wasn't spotted.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 8 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 17/06/2015 at 13:46
Published on Care Opinion on 18/06/2015 at 10:18


Thank you for your posting. I was sorry to learn of your experience whilst an in-patient at Wrightington. If you would like to contact the Patient Relations Department we would be happy to look into your concerns on a more formal basis. Kind regards

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Response from Peter Denton, Healthwatch Oldham Manager, HW Oldham 8 years ago
Peter Denton
Healthwatch Oldham Manager,
HW Oldham
Submitted on 18/06/2015 at 13:00
Published on Care Opinion at 17:08


Thanks for your somewhat delayed response to a post from an Oldham resident.

It might be useful for you to publish an e-mail address or phone number for your Patient Relations Department, especially as Patient Opinion inform me that they don't have a valid e-mail address for the person who posted their patient story.

Thanks

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