"Ward 23 - thank you"

About: The Royal Victoria Infirmary

My Dad was on Ward 23 for a few weeks March to April, following a fall and subsequent injury. Throughout his hospital stay the staff provided a friendly, positive environment for him, all working towards his recovery. Admin, cleaning, catering, maintenance staff all seemed to work well and take pride in their day to day work at the RVI alongside the nursing and medical staff. The sisters, physios, OT's and the discharge sister were excellent in trying to get a blend of independence and safety for my Dad. It is so reassuring to know that you have this great facility in Newcastle. We were kept well informed and truly appreciate all that was provided.

Story from NHS Choices

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Response from The Royal Victoria Infirmary

Thank you for taking the time to post your review on the NHS Choices website. We would like to take the opportunity to thank you for your extremely kind comments regarding the Surgeons, Nursing and Support Staff who cared for your father following his admission to Ward 23 Royal Victoria Infirmary after he suffered an injury in a fall. Receiving comments like this is very satisfying and provides an assurance that our services meet the high standards we strive for at all times. Your comments have been shared with all the staff involved in providing your father’s care.

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