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neurology dept / MRI results

Story from nhs.uk

"neurology dept / MRI results"

About: Kettering General Hospital

I had an MRI 10 weeks ago. was told 2 weeks wait for results. neither my GP or I have had any communication from the neurology team. We have now left messages on several occasions for some sort of explanation / feedback / return phone call at least. No one has had the courtesy of at least explaining the delay. Meanwhile symptoms worsening. Utterly unacceptable

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Responses

Response from Kettering General Hospital 8 years ago
Kettering General Hospital

Submitted on 17/06/2015 at 17:28
Published on nhs.uk on 18/06/2015 at 01:00

I am sorry to hear about your experience at the Neurology department. I hope you have now received your results. I would like to talk about your problems should you wish to. I would then be able to investigate the problems you have highlighted. Please contact our Patient Advise and Liaison service (PALS) on 01536 493305 who will be able to put you through to me directly. Claire Handford Rheumatology & Neurology Service Support Manager

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