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university north durham review

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"university north durham review"

About: University Hospital Of North Durham

This hospital has an excellent A&E department. Unfortunatley the peadiatrics ward isnt as good. All A&E staff were amazing, wish this standard was kept throughout.

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Responses

Response from University Hospital Of North Durham 8 years ago
University Hospital Of North Durham

Submitted on 19/05/2015 at 11:14
Published on nhs.uk on 20/05/2015 at 01:00

Dear Rachel-May Thank you for providing feedback on your recent visit to the A&E department at the University Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you are happy with the care you received in A&E and I am sorry this experience was not as good on the Paediatric ward. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to share with the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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