"back pain the dreaded wait for answers"

About: William Harvey Hospital

I have been suffering with lower back pain for almost 2 years now. am no closer to a reason for the pain or a solution to the problem. it has ruined my life. all I have been told is try physio so did. no improvement if anything slightly worse. next was hydro pherapy again no improvement pain getting steadily, worse now I have to wait till the end of july for my first pain clinic appointment the date today is15 of may? I have lost my job as a result of the pain am now having to claim e s a which in itself is dimmorilising my family has been split apart by my pain and suffering. cannot fault the physios or hydro therepy team. however the consultant was very rude didn't seem intrested at all. I just want my life back I feel having to wait almost 2 months for an appointment is a joke andf not a funny one. its ok though another 2 months of waiting around in agony for no answers is something I shall look forward to.

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Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust

Dear Chris Lewis,

I am so sorry to hear of this delay in you receiving an appointment. If you would like me to take forward your concer please email me and I will ask the general manager or Matron of the area to make contact with you. My email address is: sally.smith2@nhs.net

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