The hospital's administration systems must be among the worst I have ever encountered. Appointment waiting times seem to be wholly attributable to a general inefficiency which staff pass off as being "down to the systems" or "hospital protocol". I am at a loss to understand how it can take a month to write a letter. Anthony
"Spinal centre"
About: Royal Orthopaedic Hospital Royal Orthopaedic Hospital Birmingham B31 2AP
Posted via nhs.uk
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