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Waited 5 hours for appointment

Story from nhs.uk

"Waited 5 hours for appointment"

About: The Royal Liverpool University Hospital

waited 5 hours to have surgery done appointment was 1,30 finally got seen at 5.30 not fair on a disabled patient

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Responses

Response from The Royal Liverpool University Hospital 8 years ago
The Royal Liverpool University Hospital

Submitted on 21/05/2015 at 09:58
Published on nhs.uk on 22/05/2015 at 01:00

Thank you for your comments. We are sorry to hear that you did not have a good experience in our Dental Hospital. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.

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