"Everything - the hospital, staff, ..."

About: Central Middlesex Hospital

(as the patient),

What I liked

Everything - the hospital, staff, care, aftercare were all extremely good. My father, underwent a total hip replacement in September 2009 in the Abbey Suite. He had not been in a hospital environment for over 50 years and this was quite a worrying time for him. He was treated with dignity and respect at all times by every single member of staff and his stay was therefore more relaxed and pleasant. Both he and the family were kept informed at all times by staff regarding his care and the aftercare he received by the HART team was also of a high standard. My father and his family were extremely impressed by Central Middlesex Hospital and its staff and quality of care. Every single member of staff should be praised and proud of their hard work and dedication. We would not hesitate in recommending Central Middlesex to anyone.

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Response from Central Middlesex Hospital

Thank you very much for posting your comment on NHS choices.

I apologise for not acknowledging your comments sooner. I am very pleased to hear that your father received a good standard of care both on Abbey Suite and following his discharge by the HART team. The points you have noted about treating patients with respect and dignity and keeping patients and their family informed of progress are important principles of good care, and areas that we as a Trust do prioritise.

Once again thank you for your kind comments.

Kind regards

Ann Curry

Patient Liaison Manager

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