About: Northwick Park Hospital

(as the patient),

What I liked


What could be improved

I was supposed to have been sent a letter for an echocardiogram after referal by my GP. I did not even receive this letter until after the appointment they had booked for me because the hospital had sent the letter to the wrong address! The letter was also over a month late and it said if I missed my first appointment I would have to go back to my GP for another referral! This hospital is an absolute joke and needs to get their admin in order.

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Response from Northwick Park Hospital

Thank you for your comments. We are very sorry to learn that your experience was not of the high standard we expect for all our patients. Your comments are important to us and we would like to discuss them with you in more detail so that we can improve the services we provide. Please contact us directly by calling 020 8869 2026. Thank you.

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