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Communicatin problems

Story from nhs.uk

"Communicatin problems"

About: Wycombe Hospital

What a joke, called asking if there's a walk-in service for people suffering with chest pains and my reply was " Do we have a patient with chest pains". After 1 minute of divvering i hung the phone up.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 8 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 26/06/2015 at 13:18
Published on Care Opinion at 17:27

Dear Responder

I am sorry to learn that you have had a poor experience of care relating to the information you required. Please contact me on my direct telephone number-01494734481 if you wish to discuss your experience further and explore how I may be able to help to improve the situation.

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