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A and E

Story from nhs.uk

"A and E"

About: Lincoln County Hospital

My husband was admitted ,by ambulance,on Monday morning at 10.15 ,although the unit was extremely busy,we were very impressed by the calmness and respect by all members of staff. We were only there 6 hours,fortunately,but everything was fully explained,cups of tea made,in spite of pressure upon all staff. Patience is a virtue and there are many members of staff we encountered with it. Thank you.

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Responses

Response from United Lincolnshire Hospitals NHS Trust 8 years ago
United Lincolnshire Hospitals NHS Trust

Submitted on 19/05/2015 at 18:04
Published on Care Opinion at 21:18

Dear Jill

The A&E team will be so pleased to read these lovely comments you have shared, I would like to thank you for taking the time to post them. The A&E department is a very busy place but it is nice to know the staff had time to make that all important cup of tea. I will share this with the whole team.

Karen Hansord – A&E sister

Response from Lincoln County Hospital 8 years ago
Lincoln County Hospital

Submitted on 22/05/2015 at 14:23
Published on nhs.uk on 23/05/2015 at 01:00

Thank you for your feedback; we actually replied to it via Patient Opinion and dont want you to think we hadnt see it or appreciated it! Here is the reply we posted: The A&E team will be so pleased to read these lovely comments you have shared, I would like to thank you for taking the time to post them. The A&E department is a very busy place but it is nice to know the staff had time to make that all important cup of tea. I will share this with the whole team. Karen Hansord – A&E sister

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