"Extremely disappointed"

About: City Hospital (Birmingham)

Worst hospital organisation and service. To receive a appointment which was referred from my doctors as emergency took four months! Then to talk to my skin specialist who told me to wait for a appointment with the patch test and it's been over a month and I've heard nothing! Tried contacting the department and I either get cut off on the phone or on hold and getting transferred to wrong departments

Story from NHS Choices

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Response from City Hospital

Thank you for sharing your feedback with us. I am sorry to hear about your experience. I would like to look into this further so please contact our Patient Advice Liaison Service via swb-tr.pals@nhs.net who will investigate and see how we can resolve your concerns. Thank you. Toby Lewis, Chief Executive.

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