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Super fast out patients.

Story from nhs.uk

"Super fast out patients."

About: East Surrey Hospital

Great fast service today (13.5.15 ) from breast clinic at out patients. Arrived 10.10 am for 10.15 am appointment. Was seen by Dr and had examination and i was walking out of main door to go home by 10.28 am ! Also due to speed of appointment my parking was free.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 22/05/2015 at 16:48
Published on Care Opinion at 16:58

picture of Ian Mackenzie

Dear Frosty

It was really good to read you story about such a fast turnaround in outpatients. I know the staff will be delighted to read how pleased you were.

Regards

Ian

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Response from East Surrey Hospital 8 years ago
East Surrey Hospital

Submitted on 27/07/2015 at 12:37
Published on nhs.uk on 28/07/2015 at 02:31

Dear Frosty It was really good to read you story about such a fast turnaround in outpatients. I know the staff will be delighted to read how pleased you were. Regards Ian Mackenzie Director of Information and Facilities

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