"Still haven't been seen"

About: Bristol Royal Infirmary

According to the NHS Choose and Book page I am expected to hear back within 2 weeks or sooner for an urgent appointment date to see a specialist. So how come 5 weeks in I have still not had a letter or phone call? BRI, this simply is not good enough.

Story from NHS Choices

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Response from Bristol Royal Infirmary

Thanks very much for the feedback. We are really sorry to hear about your experience. It might be useful for you to call the endocrine clinic co-ordinator on 0117 3420281. I am sure they will be able to investigate this for you further. Thank you.

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