"Feedback on day patient experience"

About: Royal Bolton Hospital

I have been associated with the NHS for nearly forty years as a nurse and then a teacher capacity. I have recently had two cataract operations and experienced the NHS service at Bolton eye department. I found the service excellent with staff demonstrating positive customer care skills in all interactions with me. The staff were courteous, respectful. Professional and competent. The procedures were performed by a doctor who was excellent in their communications and technical performance. Thank you very much to all.

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Response from Royal Bolton Hospital

It is very satisfying to know that an experienced nurse was happy with the service. Thank you for letting us know.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful