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Stroke care

Posted By Nic19

"Stroke care"

About: Heartlands Hospital / General medicine

(as a relative),

I have sent an email to patient services about my grandads care but haven't received an email back. Was wondering what email address would be best to use please?

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Responses

Response from Sarah Quinton, Head Nurse for Heartlands Hospital, Heartlands, Heart Of England NHS Foundation Trust 8 years ago
Sarah Quinton
Head Nurse for Heartlands Hospital, Heartlands,
Heart Of England NHS Foundation Trust

Submitted on 14/05/2015 at 17:50
Published on Care Opinion at 21:33

Dear Nic19

If you have any feedback about your Grandads care please feel free to email me at the following:

sarah.quinton@heartofengland.nhs.uk.

Kind Regards

Sarah

Sarah Quinton

Head Nurse

Heartlands Hospital

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 15/05/2015 at 14:09
Published on Care Opinion at 15:01

Dear Nic19

Thank you for your comments regarding general medicine care at Heartlands Hospital, and your advice that you have emailed our Patient Services Team but have not received a response. This email inbox is checked several times daily for emails and are usually actioned and acknowledged at the earliest convenience.

Can I please ask you to contact me so that I can obtain more information from you and look into this? you can either contact me by telephone on 0121 424 0808 or by email to;

marie.helebert@heartofengland.nhs.uk.

I look forward to hearing from you.

Kind Regards

Marie Helebert

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