"Disatisfied with Hospital as a whole"

About: Scarborough General Hospital

Having been to Scarborough Hospital twice now I find it really depressing that staff always seem very curt and putting it quite bluntly miserable (with the exception of the consultant we deal with). The hospital looks tired and worn and found 2 of the hand sanitizers I tried to use today in the foyer of outpatients empty. Did report to receptionist but they were totally disinterested. Dread every time I have to go there. I know how demanding it must be to work in these places but as a patient it would really make a difference if staff were at least a little friendly and approachable.

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Response from Scarborough General Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.york@york.nhs.uk and they will be pleased to help.

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