"The nurses were friendly and caring. ..."

About: Barnet Hospital

(as the patient),

What I liked

The nurses were friendly and caring. Had a nice room to myself, nice and clean.

What could be improved

Lack of information about my care.

Each time I asked what was happening, nobody knew anything, or could be bothered to check for me, this went on beyond the operation - even to the next day when I was waiting for the doctor to discharge me. I was given more useful information from the nurse than the doctor, who seemed so disinterested in the whole process.

Anything else?

I went in for an operation, but due to A&E patients this was cancelled, and done 24 hours later. Hence I was made to strave and not allowed water for 8 and 10 hours!! Ended up dehydrated and very upset. It is not right to treat patients this way, I could have been given water, but instead was put on a drip.

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Response from Barnet Hospital

Thank you for your comments. We would like to apologise that your operation was postponed and that you received a lack of information.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful