"Urgent Care"

About: Bishop Auckland Hospital

I visited Urgent care on a tuesday afternoon. The waiting room was fairly full but I was seen by a triage nurse within 5 minutes. The nurse sent me for xray and then I was seen fairly quickly after that. I was given good advice about managing my injury and also referred to physio. I cannot fault the care that I received and I am very grateful that this service exists.

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Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to the Urgent Care Centre at Bishop Auckand Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the manager to share with the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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