"Rude in helpful staff"

About: Lister Hospital Lister Hospital Stevenage SG1 4AB

Posted via nhs.uk 8 years ago

Came to a&e receptionist rude and condisenting. Waited 4 hours. No information was in massive pain. Very dissaponted in the service. Would never come to this hospital again.

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Lister Hospital

Submitted on 11/05/2015 at 09:50

Published on nhs.uk on 12/05/2015 at 01:01

We're really sorry that your experience of the Lister's emergency department service recently was not as we would have liked. You're clearly disappointed with the care you received and we know that the team would welcome the chance to talk with you about what happened - if nothing else to apologise, but perhaps too to see what lessons can be learned. If you are happy to do that, then just email us at generalenquiries.enh-tr@nhs.net and we'll put you in touch with the team.

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