"My experience of endoscopy treatment"

I attended the department for a colonoscopy on May 6th. The whole experience was first class. It started with a walk through the corridors where passing staff greeted us with an encouraging smile and cheery hello. The wait within the department was minimal as I was seen in good time. The endoscopy team were excellent with the consultant being pleasant, approachable, reassuring and keen to listen. The whole session was interesting, informative and even had moments of humour. At all times I felt cared for and comfortable. The feedback, paperwork and literature was produced in good time and I was on the way home in no time. I can't think of any improvements in the quality and the professional nature of the treatment.