"Brilliant experience at urology clinic"

About: St Helens Hospital

On Thursday I attended the urology clinic. I was terrified of the procedure I was due to have (camera in bladder). Every member of staff I encountered went out of their way to put me at ease and the procedure itself was simple and painless. I was treated with dignity,respect and true kindness. I would like to extend a huge thank you to the truly wonderful staff I encountered on my visit.

Story from NHS Choices

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Response from St Helens Hospital

Thank you for your kind comments following your recent attendance at the urology department at St Helens Hospital . We are pleased to hear you had such a positive experience and will forward your comments to the departments involved in your care

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