"i had a phone call to say my nan ..."

Anything else?

i had a phone call to say my nan had become ill in hosp 3 days after having a hip op. i was there within the hour, when i got there i was ignored by the nurses, then grunted at "shes in there". on entering the side room i found my nan deceased in the bed no warning at all. i was distraught!

i found out then she had not had any hydration as she was mixed up with another pat fro nil by mouth, and had contracted mrsa. they were not apologetic and the way i was treated on arrival was disgusting!