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Care Opinion

Day Surgery

Story from nhs.uk

"Day Surgery"

About: Clatterbridge Hospital

I was booked in for minor surgery (under general anaesthetic) the reception was friendly & helpful. The nurses & doctors spoke to me before the operation to explain what they would do. After the operation, about an hour, I was again seen by the doctors & nurse and told what had happened, and I was discharged about an hour later. The staff and the wards were superb, it was like a first class hotel

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Responses

Response from Clatterbridge Hospital 8 years ago
Clatterbridge Hospital

Submitted on 25/06/2015 at 20:04
Published on nhs.uk on 27/06/2015 at 02:30

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Surgery, Women and Childrens Division. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Wirral University Teaching Hospital NHS Foundation Trust 8 years ago
Wirral University Teaching Hospital NHS Foundation Trust

Submitted on 26/06/2015 at 12:17
Published on Care Opinion at 15:17

Thank you very much for your feedback. We are very proud of the care we provide.

We have responded to this on NHS Choices. If you would like to discuss this further please contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

Wirral University Teaching Hospital NHS Foundation Trust

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