"High level of professionalism in A&E"

About: East Surrey Hospital / Accident and emergency

(as the patient),

Slashed my wrist open, arrived at A&E at 1645hrs and was seen within 20 minutes, I was discharged by 1845hrs with 'steristrip' stitches all within 2hours, great service and a great pity other hospitals can't/don't offer this level of professionalism.

I can't praise East Surrey enough, many thanks and I am NOT planning another visit! ! !

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Palace15

Thank you for taking the time to post your views about our staff in the emergency department. It is always good to hear such positive feedback and I know that staff at all levels within the Trust appreciate recognition for a job well done. I will ensure that your feedback is passed on to them.

With best wishes for a speedy recovery,


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