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waste of time

Story from nhs.uk

"waste of time"

About: Dorset County Hospital

hi my 1st time at the hospital hope i never have to go back. had to wait 40mins to be seen on a very quite day. then when i was called in the nurse would not even give me an examimation. told me to go and see my doctor even after i told them that the doctor was away and was the only one that could give the jab i need.

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Responses

Response from Dorset County Hospital 8 years ago
Dorset County Hospital

Submitted on 08/05/2015 at 08:33
Published on nhs.uk on 09/05/2015 at 01:01

I am very sorry to read that we were not able to meet your healthcare needs. As you know the emergency department is to meet the needs of patients requiring emergency medical care and it sounds from your comment that you required an urgent care service. I hope our staff were able to provide you with the details of the out of hours urgent care service and that they were able to meet your needs. Thank you for sharing your feedback. Best wishes, Alison Tong, Director of Nursing, Dorset County Hospital

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