"Staff were friendly, courteous ..."

About: Frimley Park Hospital (Frimley)

(as the patient),

What I liked

Staff were friendly, courteous and very helpful. Both the surgeon and his team made a concerted effort to keep me informed at all times and were very happy to provide additional clarification should it be needed. I particularly noticed the very good levels of hand hygiene carried out on a routine basis. Post operative procedure the staff were still attentive and always found time to provide me with an additional cup of tea or sandwich. Whilst none of us wish to be in hospital I must say my experience of Frimley Park Hospital is nothing but complimentary. Please keep up the good work and high standards.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››