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first impressions

Posted By digit

"first impressions"

About: University Hospital Hairmyres / Respiratory Medicine (Ward 12)

(as the patient),

Went to respiratory out patient for first time and was called on time and met a very focused consultant who listened and then got me a very focused series of tests and now wants me to have a CT scan. feel full of confidence that when this I done will then receive proper course of treatment.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 8 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 06/05/2015 at 17:02
Published on Care Opinion at 17:13

picture of Susan Friel

Dear Digit

What fantastic feedback!

I'm really pleased we 'got it right' for you. As you said, this gives you confidence in our service and the care we're giving you. I'll make sure we share your comments with the respiratory team.

Thanks

Susan

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