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You reassured an anxious mum

Posted By reassured mummy

"You reassured an anxious mum"

About: Tameside General Hospital / Accident and emergency

(as a parent/guardian),

Attended Tameside General Hospital A& E department in May with my 4 year old daughter. The department was very busy. I just wanted to commend the medical staff for their patience, kindness, good manner and professionalism. More importantly reassuring an anxious mum (that's me, who is also a nurse), that it was ok to take my daughter to A & E and more importantly if I was still concerned that I could take her back.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust 8 years ago
Helen Howard
Head of Patient Experience,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 06/05/2015 at 11:51
Published on Care Opinion at 14:49

Thank you very much for taking the time and trouble to post these most welcome comments.

This will be such a great morale boost for all our staff in the A&E department

Thank you again

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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