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Care Opinion

Channel day surgery

Story from nhs.uk

"Channel day surgery"

About: William Harvey Hospital (Ashford)

Very nervous patient going into a hospital I had not heard the best about! The staff put me at ease, were friendly, helpful and explained what I was to expect. I had to stay in overnight in the end and can't be more pleased with the way I was treated. William Harvey in my book your doing a great job. Thank you for your care and support.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 8 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 30/04/2015 at 22:00
Published on Care Opinion on 01/05/2015 at 10:52

Thank you so much for your feedback, and glad you were happy with our service. We are really proud of our staff who provide day surgical services. They will find your feedback very encouraging.

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