"2nd baby at Queens -birthing Centre"

About: Queen's Hospital (Romford)

Wow!!! I'm so overwhelmed by the treatment I have received at Queens with my 2nd baby. After delivering here in 2010 I had an exceptionally bad experience. However today after delivering my 2nd child at the new birthing centre I honestly can't fault anything. All my concerns of not being listen to or ending up with the same type of delivery were unfounded. Each and every member of staff has been amazing, compassionate, and genuinely interested in my best care. I pray it doesn't go back and people respect this wonderful service.

Story from NHS Choices

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Response from Queen's Hospital

It is great to hear that you and your baby received an excellent level of care in our Maternity Unit. We aim for every mother to have an amazing birth experience and I’m glad to hear this was the case for you. Your comments will be provided to the staff who really appreciate positive feedback. Yours sincerely Wendy Matthews Interim Chief Nurse

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