"Put my faith back into the NHS"

About: University Hospital Of North Durham

I was admitted for day surgery April 2015. Having heard many horror stories, I was so overwhelmed to receive such excellent treatment. All staff on both day surgery, and plastics ward 15 work so hard, and are so helpful! I can't thank them all enough for the first class treatment I recieved. I was made to feel so an ease, especially as I was extremely nervous! Would definitely reccomend this hospital to anyone who needed similar care. Many thanks!

Story from NHS Choices

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Response from University Hospital Of North Durham

Dear Alicia Thank you for providing feedback on your recent visit to the University Hospital of North Durham and in particular Ward 15. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to share with the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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