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Thank you for the level of care received

Posted By V6 6MMA

"Thank you for the level of care received"

About: Dumfries & Galloway Royal Infirmary / Trauma & orthopaedics

(as the patient),

I can't thank the staff in DSU, Theatres and Recovery (Dumfries & Galloway Royal Infirmary) enough for all the care and attention that I received on Wednesday whilst an inpatient at #DGRI. We are often very quick to publicise bad experiences so I thought it only fair to give credit for a very positive experience! The staff should be commended for all their hard work and dedication, and they are a credit to @DGNHS.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 9 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 28/04/2015 at 08:14
Published on Care Opinion at 09:39

picture of Michaela Cannon

Dear V6 GMMA

Thank you for taking the time to provide us with your feedback. We are delighted you had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Kind regards

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