"Staff were attentive and helpful ..."
About: Royal Sussex County Hospital Royal Sussex County Hospital Brighton BN2 5BE
Posted by a carer (as ),
What I liked
Staff were attentive and helpful when we phoned from car park queue to explain that we were delayed
What could be improved
Carpark - we spent 1 hour in the car park queue. I asked the supervisor if there were any disabled spaces available as had 85 yr old woman in my car, he rudely said no and you will have to wait. When we eventually got in there were 5 free spaces in disabled area.
Would it be possible to improve the service bearing in mind physical condition and age of patients having to park? perhaps upon production of disabled badge.