"extremely happy with my experience"

About: Lerwick Health Centre

(as the patient),

Saw and advanced nurse practitioner, she was very professional & efficient. She also got Dr & he was very attentive, asked questions to get me the care I needed to find out the exact cause of my problem. Overall I was extremely happy with my experience

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Response from Carolyn Hand, Corporate Services Manager/Complaints Officer, Chief Executive's Department, NHS Shetland

Thank you for taking the time to provide us with this feedback. It is really encouraging to hear how the recent changes at the Lerwick Health Centre are having a positive impact for service users.

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